Purchasing a Membership and Membership Levels

Becoming a member is fun, easy and affordable! You can join by three easy ways:

Online at frostscience.org/membership
Onsite at the museum Ticket Center or Member and Guest Relations office
Call 305-434-9554

Frost Science offers five different levels of membership:

Individual PLUS – $109 (one adult + one guest)
Family – $189 (two adults, four kids)
Family PLUS – $229 (two adults, four kids + two guests)
Family PLUS Premier – $279 (three adults, four kids + two guests)
Young Patron Individual – $159 (one adult + two guests)
Young Patron Dual – $249 (two adults + two guests each)

For a full list of membership levels and benefits, please visit frostscience.org/membership.

Yes, you can convert your same-day admission ticket(s) towards the cost of an annual membership. Visit the Member and Guest Relations office before you leave the museum on the day of your visit to take advantage of this offer. (terms and conditions apply)

Your year of discovery and adventure begins as soon as your payment is processed. To use your membership immediately, simply present your photo ID at the Member and Guest Relations office and a sales ambassador will assist you.

Memberships expire 12 months after they are purchased, on the last day of the month.

To purchase a gift membership, please click here. You may also purchase a gift membership at the Member and Guest Relations office.

If you would like to upgrade your membership, a mid-year upgrade may be completed at the Member and Guest Relations onsite office or by calling the membership department at 305-434-9554. The cost for a mid-year upgrade will be the difference in cost from your current level to the higher level. Benefits for the upgraded level will be available immediately, however your current expiration date will remain the same (membership cycle will not be extended).

Discounts must be applied at the time of purchase. Discounts will not be applied to previously purchased memberships. However, you can utilize the discount offer if you would like to renew your membership for another year while the offer is valid.

As part of our mission to preserve the environment and for our members convenience, Frost Science memberships automatically renew on an annual basis. We provide our members with details about the auto-renewal program on the membership enrollment form, the online registration page, in our members welcome e-mail, as well as with your fulfillment packet, including information about how to opt-out of the auto-renewal program. Automatic renewals are always fulfilled and charged on day after your expiration. (I.e. If your membership currently expires on December 31st, your account will be charged on January 1st)

If you don’t want to participate in our environmentally friendly auto-renewal program, you can simply call us at 305-434-9554 at any time prior to the expiration of your current membership to cancel your participation in our auto-renewal program. You will still receive regular requests to renew via email, and mail.

Of course! Membership is a vital part of the continued success of Frost Science. You will still receive regular renewal information via mail and email and can always renew or rejoin at any time.

Because your membership is automatically renewed each year, you don’t have to worry about renewal notices. We will send you a postcard 45 days prior as well as an email confirmation 15 days prior to the listed contact details upon initial enrollment. We will also promptly notify you when auto-renewal has been billed to your credit card.

You can visit the Member and Guest Relations office , contact us via email at membership@frostscience.org or via phone at 305-434-9554 to change your information. If your credit/debit card expires during your membership year, we will email you so that you can update the information to ensure no gaps in your membership.

If you are not currently enrolled in our Auto-renewal program, you can renew anytime either online at frostscience.org/renew/, by Phone: 305-434-9554 or in person upon your next visit. If you choose to renew early, your new expiration date will be 365 days out from your current expiration date, so you do not lose any time by renewing in advance.

The support of our members is vitally important to the success of Frost Science. Because of all the benefits and savings one receives as a member, all membership sales are final and we do not issue refunds once the membership has been activated.

Online Account

You may register as a new user by clicking here. For existing members logging-in for the first time, please enter your email address associated with your account and click "Forgot Password?".

Members may reserve a Frost Planetarium show time by logging into your online account and selecting their visit day and preferred time (subject to availability).

Step-by-Step Instructions to Reserve Member Tickets

Step 1: Go to frostscience.org/tickets.

Step 2: Select "yes" that you are a Frost Science member. You’ll be directed to log-in to your account.

Step 3:  Select the day of your visit. Use the drop-down calendar to choose your day.

Step 4: Determine the number of people in your party and fill in the appropriate quantities in the specified boxes. Your complimentary membership pricing will be adjusted on the next page.

Step 5: If you are interested in seeing a planetarium show, please select which Frost Planetarium show and the show time you would like to see. Members may see one free planetarium show per visit, for all persons and guests listed on the account. If you do not wish to see a planetarium show during your visit, do not select a show time and continue to Step 6.

Step 6: Click "continue to checkout" where you will be directed to your shopping cart. Here, you will need to review and confirm that all the details of your purchase are correct before proceeding to checkout.

Step 7: Select your ticket delivery method as "email tickets."

Step 8: Once you confirm your ticket delivery, you will need to enter your payment information only if there are any additional items in your cart that require payment. Enter your payment information and click on "Buy Now" to complete your order. An order confirmation email will be sent immediately, followed by another email a few moments later with the tickets attached. You may print the tickets or show them on your mobile device when you arrive at the museum, and proceed directly to the point of entry.

Step 9: Enjoy your visit to Frost Science! With your tickets in hand, you can skip the line and enjoy your express entry.

Membership Cards

Membership cards will be sent to you within three weeks of enrollment. You can also access your digital cards online anytime through your account.

Each named adult on the account will receive a personalized membership card. Children and eligible guests must accompany a named member in order to gain access.

You may present your picture ID at the Member and Guest Relations office and we can look you up in our system or use the digital cards from your online account.

Please contact us at membership@frostscience.org or call 305-434-9554 to request replacement cards. A guest ambassador onsite at the Member and Guest Relations office can also assist. Please remember it can take 2-4 weeks to receive your card in the mail.

As of June 1, 2020, replacement of lost/stolen membership cards can be ordered for a $5 fee. Order online or onsite at the Member and Guest Relations Desk during your next visit. Reprint fee includes the printing of a new set of cards for all cardholders on the account and delivery via USPS First Class Mail.

For your convenience, you may also access a digital version of your membership card at any time by using your online membership account profile. Your digital cards can also be used onsite at participating ASTC Passport science centers when accompanied with a valid photo ID.

Membership cards are non-transferrable. However, there are several membership levels that allow guests to accompany the membership cardholder on each visit.

Yes, as a member you will receive free or discounted admission to more than 360 partner science centers (ASTC Passport Travel Program).

You can skip the wait and go straight to the fun! Use your membership card (physical or digital) at the museum entrance kiosk and avoid all ticketing lines. You can also book your free Frost Planetarium show (pending availability) and daily admission in advance to guarantee your entrance. Digital membership cards can be accessed from any smart device, so you never have to worry about losing your membership card or forgetting it at home when you travel.

Here’s how to access your digital membership cards from a mobile device:

  • Visit frostscience.org and click on the ‘hamburger’ menu toolbar in the upper right hand corner or go straight to frostscience.org/mbrlogin.
  • Once the main menu drops down, select LOG IN in the bottom right hand corner.
  • On the LOG IN screen, enter the email address and password associated with your membership account.
  • Once you log in, again click on the ‘hamburger’ menu toolbar in the upper right hand corner. The main menu will once again drop down.
  • You will see a new option titled MEMBERSHIP CARD at the bottom left hand corner.
  • Present your phone with a photo ID at the museum entrance to gain entry with your member benefits. Happy exploring!

Here is a helpful video tutorial:

Discounts

Currently, we do not offer our members discounted admission tickets but we’re thrilled when members make regular use of their guest admission privileges.

Members receive a 20% discount on Laser Evening shows. To receive the member discount, simply purchase tickets while logged in to your membership account. No promo code necessary! If you think something is not quite right or changing in price, feel free to call us at 305-434-9554, anytime from 9:30 a.m. to 6:00 p.m.

Paid self-parking is available in the museum garage during regular museum hours (space limited). Frost Science members receive a $4 discount on the second hour of parking for free with validation. Members must bring their ticket to the Member and Guest Relations office for the discount validation before paying at the stations. Regular rates are $8 for the first hour and $4 for each additional hour. (Max daily rate of $40).

Unfortunately, we do not currently offer membership discounts for seniors, students or military.

Teachers in Miami-Dade, Broward, Palm-Beach, and Monroe may join our Educator Membership program following an annual processing fee of $15 with proper ID verification.

Seniors (over the age of 62) receive a discount of $3 on daily admission.

First responders, active US military and veterans with proper identification receive free general admission to the museum and a $2 discount on daily planetarium shows.

No, all memberships are for personal/household use. Members are not permitted to extend their membership benefits to host client groups, field trips, classrooms, clubs or similar groups. The Museum does offer bulk rates as well as school group rates.

  • For discounts on group tickets and field trip information, please visit frostscience.org/group-visits/.
  • For information on birthday parties, please visit frostscience.org/birthdays. If you have any questions regarding any of these group admission options, please contact our reservations department at 305-434-564. Members do receive 15% off their rental fee.

Using Your Membership

Your membership card can now be scanned at the entrance kiosk for general admission. If you would like a planetarium show, please visit the Member and Guest Relations office for the addition of it on your tickets. You may also reserve these in advance online.

Members may reserve a Frost Planetarium show time by logging into your online account and selecting their visit day and preferred time (subject to availability).

Step-by-Step Instructions to Reserve Member Tickets

Step 1: Go to frostscience.org/tickets.

Step 2: Select "yes" that you are a Frost Science member. You’ll be directed to log-in to your account.

Step 3:  Select the day of your visit. Use the drop-down calendar to choose your day.

Step 4: Determine the number of people in your party and fill in the appropriate quantities in the specified boxes. Your complimentary membership pricing will be adjusted on the next page.

Step 5: If you are interested in seeing a planetarium show, please select which Frost Planetarium show and the show time you would like to see. Members may see one free planetarium show per visit, for all persons and guests listed on the account. If you do not wish to see a planetarium show during your visit, do not select a show time and continue to Step 6.

Step 6: Click "continue to checkout" where you will be directed to your shopping cart. Here, you will need to review and confirm that all the details of your purchase are correct before proceeding to checkout.

Step 7: Select your ticket delivery method as "email tickets."

Step 8: Once you confirm your ticket delivery, you will need to enter your payment information only if there are any additional items in your cart that require payment. Enter your payment information and click on "Buy Now" to complete your order. An order confirmation email will be sent immediately, followed by another email a few moments later with the tickets attached. You may print the tickets or show them on your mobile device when you arrive at the museum, and proceed directly to the point of entry.

Step 9: Enjoy your visit to Frost Science! With your tickets in hand, you can skip the line and enjoy your express entry.

You can skip the wait and go straight to the fun! Use your membership card (physical or digital) at the museum entrance kiosk and avoid all ticketing lines. You can also book your free Frost Planetarium show (pending availability) and daily admission in advance to guarantee your entrance. Digital membership cards can be accessed from any smart device, so you never have to worry about losing your membership card or forgetting it at home when you travel.

Here’s how to access your digital membership cards from a mobile device:

  • Visit frostscience.org and click on the ‘hamburger’ menu toolbar in the upper right hand corner or go straight to frostscience.org/mbrlogin.
  • Once the main menu drops down, select LOG IN in the bottom right hand corner.
  • On the LOG IN screen, enter the email address and password associated with your membership account.
  • Once you log in, again click on the ‘hamburger’ menu toolbar in the upper right hand corner. The main menu will once again drop down.
  • You will see a new option titled MEMBERSHIP CARD at the bottom left hand corner.
  • Present your phone with a photo ID at the museum entrance to gain entry with your member benefits. Happy exploring!

Here is a helpful video tutorial:

General

In Person: Please stop by the Member/Guest Relations office in the museum
By Email: Membership@frostscience.org
By Phone: 305-434-9554
By Mail: Frost Science Membership, 1101 Biscayne Blvd, Miami, FL 33132

After logging into the Frost Science website, click on your name in the upper right-hand corner. You may then edit your contact information. You may also send updates via email to the membership department at membership@frostscience.org or notify a guest ambassador onsite at the Member and Guest Relations office when you visit.

We allow a one-time courtesy change of the named person per membership cycle. Named person must be part of the same household. Please email membership@frostscience.org or call 305-434-9554 to process this request.

While we wish members could visit all the time, we cannot assign credit for time the membership was not used. Even if you have lost or not yet received your cards, you are always able to visit the Museum by visiting the Member and Guest Relations office and providing a photo ID as well as your digital card.

Terms and Conditions

The $25 Educator Membership processing fee is an annual fee. Verification of employment must be provided on an annual basis in order for Educator Membership to be renewed; Educator Memberships do not automatically renew.

All Frost Science memberships are revocable licenses and can be revoked at any time in the sole discretion of Frost Science without refund in the event of any noncompliance with or violation of any museum rule or other term or condition of membership, or for any inappropriate conduct. Memberships are nontransferable and cannot be shared between persons and/or households except as specifically provided for per such membership category.

Memberships are for personal use only. All membership sales are final and non-refundable.

By becoming a member you agree to adhere to all membership terms and conditions and all museum rules and regulations to ensure a safe and enjoyable experience for all Frost Science staff and guests.