As the health of our guests, staff and animals is our number one priority, Frost Science has consulted with public health authorities to implement increased safety precautions that are also in compliance with all local and state guidelines. The museum is a large, sprawling, 250,000 sq. ft facility, a significant portion of which is open-air, outdoors and naturally conducive to social distancing.
A Note From Frank Steslow, President & CEO
Frost Science is much more than a building – science happens here. We are excited to welcome the community back to the museum, where we are committed to protecting the health and safety of our employees, guests and community. I began my professional career in public health, with degrees in microbiology and environmental/occupational health, researching applied disinfection techniques and working to understand the mechanisms of the spread of HIV, all before I began working and managing public cultural facilities. We all often look back and wonder how past education and experience will help to inform our decisions and I feel fortunate to have had that experience and training at this time, helping to prepare Frost Science for a safe reopening and sustainable future.
Frost Science Increased Safety Precautions
All guests must comply with all COVID-19 safety measures and all other policies at all times while on museum property.
Our safety plan puts your health and safety at the center of all we do. It is a comprehensive, multi-layered approach with guidance from public health experts, including the Centers for Disease Control and Prevention (CDC), World Health Organization (WHO), Occupational Safety and Health Administration (OSHA), Florida Department of Health, Miami-Dade County and the City of Miami. We are grateful to these entities for their exceptional efforts and guidance.
While visiting Frost Science, please adhere to the following health and safety measures for preventing the spread of COVID-19. You must not be experiencing any COVID-19 symptoms or have been in contact with someone diagnosed with or showing signs of COVID-19 when visiting Frost Science.
What we are doing to protect our guests and employees:
Limited daily capacity and timed ticketing has been implemented to facilitate safety measures. All guests must purchase their tickets online and members must also claim their ticket reservations online. Limited ticketing options will be available onsite and cash will not be accepted. Frost Planetarium shows will be available hourly starting at 10:00 a.m. and seating will be first come, first served. To plan your visit, click here.
Groups of 10 or more are prohibited.
Face coverings are mandatory for all guests, ages 2 and older, and museum staff in accordance with CDC guidelines and Miami-Dade County orders. Facial coverings are required for entry and throughout your visit at Frost Science, both while indoors and outdoors on the property. Guests who remove their face coverings will be reminded of the mandatory face covering policy. Any guest who refuses to wear a face covering, or repeatedly removes their face covering, will be (along with their party) escorted from the museum and will not be provided a refund of any admittance fees. You may remove your face covering while actively eating or drinking but you should be stationary and maintain appropriate physical distancing. As per CDC guidelines, a facial covering must snugly cover the face and mouth, fit securely, be constructed of multiple layers of fabric, allow for breathing without restriction, and be able to be laundered and machine dried without damage or losing shape. Face coverings with holes, made of mesh, lace or yarn, or any other face coverings deemed inappropriate by Frost Science, are not acceptable and no one will be permitted to enter the museum wearing any such face covering. Face coverings do not need to be worn by persons who have trouble breathing due to a chronic pre-existing condition or persons who are not able to remove face coverings without assistance or on their own.
All guests and staff are required to undergo non-contact temperature screenings from a distance via thermal imaging cameras upon arrival, presented by Thermal Concepts Inc. Based on guidance from health officials, those with temperatures of 100.4°F (38°C) or higher will not be allowed entry nor will those in their party.
Practice social distancing of at least 6 feet. To facilitate social distancing we have added floor markings, physical barriers and directional signage throughout the campus.
One-way pathways and controlled visitor routes have been created, along with required entry and exit points into the museum and exhibition galleries. Certain exhibits, experiences and programming will be modified, have limited availability or remain closed.
Wash your hands frequently with soap and water for at least 20 seconds or use one of our many hand sanitizing stations. We’ve also installed additional hand washing sinks outside of restrooms throughout the building.
Common areas and touch points will undergo disinfection. Prior to opening each day, our team deep cleans, sanitizes and pressure washes all the public areas. Additionally, our team will frequently clean and disinfect all surfaces and high-frequency touchpoints throughout the day.
Frost Science utilizes state-of-the-art, high-efficiency MERV-15 air filtration in our air handling systems in order to provide a high level of indoor air quality. In addition, through the use of our building automation system, we’ve increased fresh (outdoor) airflow throughout the building to maximize the air changes within each interior space while still maintaining proper temperature and relative humidity.
Coffee@Science will be open daily from 10 a.m. to 4 p.m. with a limited menu, including light snacks and pre-packaged meals, and all seating areas are being reduced to allow for social distancing. Mobile online ordering is also available here. No outside food or beverage is permitted inside the museum. Cash will not be accepted.
The Science Store will be open Monday - Friday from 11 a.m. to 5 p.m. and Saturday - Sunday from 11 a.m. to 6 p.m. with limited capacity and safety measures in place. Cash will not be accepted.
We understand that these times are challenging, and we appreciate everyone’s patience and understanding as we navigate as responsibly as we can. The above guidelines and policies may be supplemented and/or modified at any time. By entering the museum, all guests agree to adhere to all safety guidelines and other Frost Science policies and procedures. To read the full safety plan, please click here.
We look forward to welcoming you (safely) back to Frost Science!